YM
Yasmine M

1 reviews | Active since Jul 2011

01 Mar 2016, 10:30

Telkom Does Not Respond to Customers

ON 23 February I posted a complaint about Telkom, about not not allowing customers to change their minds and about advertising products that they do not deliver.<br> <br> I received the following response on the same day:<br> Thank you for making contact with us <br> <br> <br> This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.<br> <br> ***<br> <br> <br> Regards<br> Keagan <br> Telkom Social Media Team<br> <br> And since then I have heard nothing. This is typical of this company! I will however keep complaining about them until somebody takes notice of me

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Replies (1)
Telkom
Telkom's reply01 Mar 2016, 11:33
Official
Hello yasmine,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM207063

Regards
Luleka
Telkom Social Media Team