PV
Pieter V
1 reviews | Active since Oct 2012
10 Apr 2015, 09:11
TELKOM does NOT respond on fault reports.
1. On Tuesday, 7 April, I found my ADSL not working. No ADSL light on router.<br> 2. Wednesday, 8 April, I Reported the fault online and received an SMS with ref no 43CEK080415<br> 3. Thursday, 9 April: No further response from TELKOM. NO ADSL<br> 4. Friday, 10 April, 48 hours since I reported the and still:-<br> NO ADSL, <br> NO telephone feedback from Telkom<br> NO Technician to attend to the problem.<br> THIS IS UNACCEPTABLE!!!
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Telkom's replyOfficial
10 Apr 2015, 17:40Hello Pieter.Venter,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan Damon
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply10 Apr 2015, 17:40
Official
Hello Pieter.Venter,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan Damon
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan Damon
Telkom Social Media Team