ZK
Zaheer K
1 reviews | Active since Mar 2009
26 Nov 2015, 09:56
Telkom does not respond
I logged a complaint on Hello Peter 2 months ago to report misuse or ***** occurring on my phone line. Telkom did not conduct an investigation nor did anyone bother to contact me. My complaint was simply rejected. It is what I come to expect from Telkom. It shows a reflection of their managements attitude. Lack lustre. <br> <br> Reference number is: SM150224
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Telkom's replyOfficial
26 Nov 2015, 11:35Hello zaheer,
Thank you for bringing this matter to our attention.
As per our telephonic conversation, please be advised that your query has been escalated to our Technical team for further investigation and feedback will be provided.
Your reference number: SM171783
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
As per our telephonic conversation, please be advised that your query has been escalated to our Technical team for further investigation and feedback will be provided.
Your reference number: SM171783
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
Telkom's reply26 Nov 2015, 11:35
Official
Hello zaheer,
Thank you for bringing this matter to our attention.
As per our telephonic conversation, please be advised that your query has been escalated to our Technical team for further investigation and feedback will be provided.
Your reference number: SM171783
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
As per our telephonic conversation, please be advised that your query has been escalated to our Technical team for further investigation and feedback will be provided.
Your reference number: SM171783
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,