Telkom does not respect new customers

I am a new Telkom customer trying to get the uncapped LTE package. I have done the online application, been contacted by their representative and since then... NOTHING!!<br> I have tried calling Telkom a few times and after LONG waits, I get messed around from consultant to consultant. Clearly these consultants lack training as nobody has yet been able to help me with a simple query as to when I can expect to get my R599 / month package.<br> I am so unhappy with the service to date that I am seriously wondering leaving my existing wireless service provider to move over to Telkom.<br> <br> If nobody from Telkom can come back to me and give me some sort of customer service, then I will cancel my contract as I am in the dark as to what next!!!