DAAK
Dr Abdullah Ali Khan

1 reviews | Active since Mar 2011

05 Aug 2023, 14:17

TELKOM DOES NOT PROTECT ITS CUSTOMERS - INSTEAD IT CONSPIRES WITH THE LIKES OF FAITHFIRST TV TO **** CUSTOMERS

Telkom is the worst service provider EVER. It does not protect me as its customer. It allows ************ companies such as FAITHFIRST TV to add subscription charges to my Telkom bill WITHOUT verifying anything. I am Muslim and would most certainly NOT have subscribed to this channel yet my Telkom Bill shows a charge of R78. It took me hours of trying before I could speak to someone at Telkom and the lady assisting me cancelled the subscription when all I had done was query it. This tells me that there is something amiss and Telkom is part of this ****. She told me that I may have mistakenly subscribed. My question is why was I not asked to verify it. Also, why did Telkom NOT advise me about this subscription. All this happened yesterday 04-08-2023 YET today, I get an SMS saying I had subscribed again. My son was able to cancel the subscription. I AM HOLDING TELKOM RESPONSIBLE TO REFUND ME THE R78 FOR JULY 2023 AND ANY ADDITIONAL BILLING IN AUGUST UNTIL THE SUBSCRIPTION WAS CANCELLED. I IMAGINE THERE WILL BE AN AMOUNT BILLED FOR TODAYS UNSOLICITED SUBSCRIPTION WHICH I AM 100% CERTAIN WAS NOT INITIATED BY ME BUT THE ****MERS AT FAITHFIRST TV. TELKOM ARE CO-CONSPIRATORS IN THIS **** AND SHOULD BE BROUGHT TO BOOK,

0
Replies (1)
DAAK
Dr Abdullah Ali Khan's update07 Aug 2023, 10:13
Reviewer Update
Telkom did not bother to reply. I cannot get any information on FaithFirstTV which tells me they are NOT credible YET Telkom allows them to deduct money from my account *****ULENTLY. Telkom is going down hill like the rest of the *****sters in this country.