TC
Thomas C

1 reviews | Active since Aug 2012

16 Feb 2016, 22:09

Telkom does not need new customers?

On or about the 1st February I visited a Telkom store to purchase a service which was for a data service with an Apple Mac-Book. The consultant stated that they had no stock and have never had stock and that I should rather go to the iStore. Which I did, without any luck. I then decided to order the service on-line.<br> <br> Today I receive a call from an 012688 number which when I answered went dead. On doing some research I found out that is a Telkom number, tried calling it back but without any success. I then get an email this evening to say Telkom tried to get hold of me and I was unreachable and that I should reapply for the service if I wanted them to contact me again.<br> <br> I find it absolutely inconceivable that a company in today's market could have such a blase' approach to gaining customers. It truly appears that they have sufficient clients and I will be better off taking my business elsewhere.

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Replies (1)
Telkom
Telkom's reply16 Feb 2016, 23:45
Official
Hello Thomas MC,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is: SM201670

Regards
Telkom Social Media Team