TELKOM DOES NOT KNOW WHAT THEY ARE DOING!!!!!

Asked for our adsl to be cancelled, and the adsl line to be RELEASED INTO A HOLDING POOL for our new service provider to take over the line. The reason for leaving Telkom is LACK OF SERVICE and the fact that most of the people who work there are not trained and knowledgeable to my level of understanding. <br> Telkom went ahead and DISCONNECTED OUR ADSL instead of releasing it for the next service provider. <br> My new service provider has requested for the re connection - telkom ref ***A.<br> For now we have no Internet!!!!!