Telkom does not know what they are doing

Please see previous post on site dated 23/10/15 @ 18:03. Got call on Wednessday stating it will be sorted out. Yesterday received sms asdl line activated please connect modem and follow activation set up. Collected moden only this morning. Received a call just before 13:00 today stating asdl line activated i could install modem. So started around 5 after returning from breakdown. Lo and behold, asdl not activated. DSL light not on indicating no service. Called the call centre and they state even with my land line nr or ref nr no data found. So i ask myself, if telkom works like that then how do they stay in business? Illhaam, do you work for telkom? I looked at all your responses and must say your responses not comforting. So telkom, i dare you to offer me a years free internet for the inconvenience caused do to *********** staff and bad service delivery. My motto in my business is \ A happy client will remain a repeating client"but should i have delivered the service you have i could have closed my doors in the first day. Truly pathetic service from telkom"""