1 reviews | Active since Aug 2015
Telkom does not install and doest call back!
I tried from the 25th of June to get my line installed, I've been bounced back and forth with excuses until finally <br> Each time i had to call in to find out. <br> <br> 1st my address was not on one system. <br> Then there wasn't an order created <br> Then on the 31st of July I was supposed to have my line installed (I got an SMS) rep****, when I called in to find out what time the install would happen, i was told they weren't going come through because a number was not created properly. <br> <br> I have called in twice further to that to ask to get someone to call me back and to date it has not happened. <br> <br> If no one calls me back you can keep your installation order. I will go with another provider. <br> <br> Furthermore i purchased data because of the SMS and now I payed for something I cannot use. ( Apart from all the calls)
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM123975.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM123975.
Regards,
Joshua
Telkom Social Media Team
