BR
Ben R

1 reviews | Active since Jul 2011

28 Aug 2015, 11:39

Telkom does not hold up it's end of the dstv deal

I app**** for the promotion for R699 Do Premium 10 mbit/s on 13 June 2015 in time to qualify for a free DSTV Explora and ADSL modem at the Fourways Crossing Telkom Shop . Only upon completing the application and signing the form, did they tell me that there are no DSTV Explora's available. I did get the modem though.<br> <br> As far as the Explora is concerned, after numerous calls to customer services (promising to \escalate"the issue) and visits to multiple Telkom stores (the branch manager at fourways crossing always seems to be \""unavailable\"")"

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Replies (1)
Telkom
Telkom's reply28 Aug 2015, 12:34
Official
Hello raffrayb,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM139769

Kind Regards
Zulfah
Telkom Social Media Team