1 reviews | Active since Jan 2018
Telkom does not have customer service and are the worst service provider I worked with.
Hello Peter
I have R64.90 contract with Telkom, and I recently found out that there are two more account that were **********ly taken on my account mid December and have been debited from my account for about five months. I then according to Telkom call centre followed the route make affidavit and the go to Telkom store to open a case. Which I done the 27th of December 2017. Then they said in 72 hours Telkom investigations division will get back to me. After 72 hours I called Telkom, they I was informed 72 working hours. Today the 12th of January 2018. Then the call center agent informed the case is closed and they decided there is no ********** activities. I got so crossed because Telkom never communicates with me, close the case without calling me, while they debit over R3000 from my account for a contract they opened without verifying with me if I wanted it.
Telkom have no respect or care for their client. For a communications company they have decimally to communicate with me and do not recommend Telkom business to any one.
They are a ***** to their customers , now they not only close these contract I reported **********ly, they still send me invoiced for money to be debited from my account.
