Telkom Does not give a DAMN!!!! DON"T TAKE ANY CONTRACTS WITH THEM!!!!!

On The 29th of JULY 2017 we took a 24month ADSL/Wifi contract with Telkom. We had to wait for hours in the queue at the Gateway branch which is the norm there!!! ( Great service). We were told it will take 3 days before we entered that agreement but the moment everything was done we were told 5 to 7 days. It has now been 34 DAYS and still NOTHING!!! We were so excited about having this initially that we immediately cancelled our DSTV ( should have never done that- what "SUPERIOR SERVICE" we got at DSTV) . We called in on numerous occasions getting NO joy. We last spoke to NOMVELE CELE who huffed and puffed at our situation telling us the same thing Janet told us on our previous call, That they will escalate it and get back to us but THEY NEVER DO!!! We asked to speak to the team leader CANEY SINGH but he was SO busy with emails that he could'nt take the call of a LIVE CLIENT. We were told he will call us back it is now 4 days later and NOTHING!!! We have to keep explaining the situation to a hundred different agents and we still not getting any proper feedback. Our situation is that the Telkom guy did come 2 weeks after taking the contract only to tell us that there is "No place in the box" not sure what that means but since then NO ONE can tell us what is happening. Please can our fitment be treated as URGENT, as my family was very eager and excited to have this entertainment. You can call me on ********** 349