AB
Adri B

1 reviews | Active since Feb 2016

29 Feb 2016, 12:34

Telkom does not fix business internet after 12days

Telkom does not fix our business ADSL line - they say it will take 48 hours, it is 12 days and SEVERAL calls later and the line is still faulty. The contact center just say we have to wait. We cant run our business without internet. This is unacceptable.

0
Replies (1)
Telkom
Telkom's reply29 Feb 2016, 14:50
Official
Hello vanbroekhuizen,

The fault is currently in hand with a technician.
Your query has been escalated to the technician and his manager for urgent assistance.

Regards
Noleen
Telkom Social Media Team.