Telkom does not even deserve a 1 star.

Telkom has Finally lost another customer. And I will never go back to telkom again. To me they can close their doors for good. Poor customer service. Pathetic management. And useless service delivery. I have made an order for upgrade with my Lte contract finishing up. I wanted to go over to an uncapped fibre. I was told by the sales person that we are covered for fibre in the area where I live in. So al was good and finalized. More than 30 days later still no delivery. I contacted the sales department hang on the phone for 52 minutes. Excluding the call cut off in between. And then was told that an engineer was in my area and tested the fibre speed. The engineer was unable to test 10mbps. And only got 5 or 6mbps so telkom has cancelled my order without informing me. This person then told me that they can offer me a 4mbps uncapped package. So I agreed all finalized and was waiting for my order. Then the order never came. So I phoned telkom sales. Hang on the phone for 47 minutes and was told they had cancelled my order as we have no fibre in my area. I am now done with telkom. Clearly under the current economic climate they can still afford to lose customers. Keep it up telkom soon you may close your doors for good.