1 reviews | Active since Jul 2009
Telkom does not deliver
On the 13th September I got a call from Telkom about the forced move from ADSL to fixed LTE. I told the person that I average about 500gb per month on a 10mb line speed. Will I still get the same service? He assured me that I would. After looking at their LTE product on their website this did not look like the case. His promise has proven to be not true. I in fact did only get 150gb FUP as stated on their site. I was not made aware of these facts when I got the initial call.
Now I have found out that only a very small part of our town, Upington, in fact has LTE coverage and no fibre. Sadly I fall in this small part. The rest of the town still have ADSL. I now have an inferior product for my needs after they promised that I would not feel the difference. Telkom how are you going to fix this?
