PL
Pieter L
1 reviews | Active since Aug 2011
04 Jun 2015, 12:35
Telkom Does Not Deliver
I ordered a mobile contract online 27 May 2015. I made calls in excess of R150.00 by holding on. They don't reply to emails! As of today I have not yet received my order, nor does the courier company know anything about my tracking reference and yet, THEY DO TAKE PAYMENT on time. Their chat option is also not interested in helping. Shall I reverse the debit order or what?
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Replies (1)
Telkom's replyOfficial
04 Jun 2015, 12:57Hello kimikat,
We do apologise for the experience.
Please note that we will escalate the provided order number to our Sales Team for further assistance.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Please note that we will escalate the provided order number to our Sales Team for further assistance.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply04 Jun 2015, 12:57
Official
Hello kimikat,
We do apologise for the experience.
Please note that we will escalate the provided order number to our Sales Team for further assistance.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Please note that we will escalate the provided order number to our Sales Team for further assistance.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,