Telkom does not debit me and I need to beg to pay?

SO I needed to make a manual payment beginning of January because I missed the Debit order end of December. Now Telkom has not debited me this month and Im told \ OOPS I DONT KNOW, Please make a manual payment!\" I dont have time to do that!!! Why Can telkom not arrange a debit order for the next day like most places, or MAYBE just MAYBE stick to debit dates - Im basically begging for telkom to debit me!?!?!?! Im sitting on an overdue amount, which of co**** doesnt look good on my name, because telkom can not do anything properly. The agent I spoke to first does not understand my problem, then wants to change my debit date!!!??? I just want to pay for my account that TELKOM didnt debit me for ???!!!! How hard is it to just arrange a debit date for tomorrow????Sorry guys, but im cancelling these contracts the moment I can, I dont have time for incompetence! Phone me back to arrange a special debit arrangement, as the managers who will apparently will phone me back, will not, because everyone at telkom seems to be useless!<br> <br> If I land up with a mark on my name because of you, Im taking further steps! Finished and klaar!"