mP
mike P

1 reviews | Active since Apr 2011

01 Oct 2015, 12:39

Telkom does not debit client then cuts the service

Telkom is supposed to debit me, howver they don't debit, then they cut me off, then next month double debit, then cut me off again then re-instate after many calls later. At this point I am in credit for 1 month.<br> <br> 2 days later they discontinue my service totally and blacklist my name.

0
Replies (1)
Telkom
Telkom's reply01 Oct 2015, 13:37
Official
Hello mikeltech,

It saddens us to read what you have been subjected to.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your social media reference number is SM151238.

Regards,
Joshua
Telkom Social Media Team