BU
Brandon U

1 reviews | Active since Mar 2017

15 Mar 2017, 09:40

Telkom does not communicate internally

<p>I have requested my contract to be cancelled due to a contract breach, where my LTE service is so poor that it is not usable. A technician was sent and they agreed with the very poor network signal. The cancellation was requested in January and nothing has been done besides opening and closing cases to make it look like they have dealt with me in good time. </p> <p> </p> <p>Ref: 203 932 02</p> <p>Ref: 202 079 40</p> <p>Ref: 201 880 33</p> <p> </p> <p>Telkom keeps debiting my account with payments that are out of order. </p> <p> </p> <p>The only thing that I can say that I have succeeded with is redirecting 5 of my friends from using Telkom. They signed up with MTN instead, I would never knowingly allow someone to sign up with a useless company like Telkom. </p>

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