SA
Sarasa A
1 reviews | Active since Jan 2017
12 Jan 2017, 12:43
telkom does not communicate
<p>I have had the worst experience ever with Telkom. My ADSL line hasn't worked since Oct last year and I am being billed monthly for no service. It is shocking. I have tried emailed a cancellation form and still have had no response.</p> <p> </p>
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Telkom's replyOfficial
13 Jan 2017, 08:00Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, kindly reply with your affected number and fault reference number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply13 Jan 2017, 08:00
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, kindly reply with your affected number and fault reference number.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,