UB
Ursula B

1 reviews | Active since Jun 2016

21 Dec 2018, 11:57

TELKOM does not care for its customers!

TELKOM does not care about its customers - that much is clear. Telkom I refer to my interaction with the below details. Interaction REF: AI ********** Gerard Telkom Social Media Team

A "private " reply to my publicly shaming TELKOM's shocking service has gone un-actioned. Can a senior manager who maybe does give a damn about TELKOM's reputation and its customers (whom you depend on to survive as a South African Company) reply privately so that matter can be resolved after 14 months!!

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UB
Ursula B's update29 Jan 2019, 07:35
Reviewer Update
Telkom when are you going to respond and address this matter? how much bad publicity does it take to get an employee of Telkom to address a service issue that has gone unresolved since 2017????