Telkom DOES NOT care for anything

My name is Mitch.<br> <br> This morning I received a message from the company that I work for, that my Internet is not stable enough..<br> So half past 8 I called the Telkom service department, there was no answer for about an half hour, then they transferred me to the \correct"department and I waited almost another hour.. <br> <br> I just wanted to ask one of the people that work there if they could stabilize my network"