Telkom does not care about your complaints

I have been harrased by Telkom mobile for payment for my account "being in arrears" when payment was made on the 3rd if May, since then I have been receiving an SMS almost daily that my account is in arrears and that I will be listed with the credit bureau. I have phoned in on the 10th and was advised it would be updated and takes 24-48 hours, I phoned in again on the 13th of May and was told the same BS story. I phoned in on the 18th as well and also phoned in now. Simply to be met with a don't-give-a-rats-ass attitude to simply ignore the sms as advised by Tambeka. I would if it happened maybe once or twice. I have received this sms 10 times in the last 16 days.

No one get's back to you and no one sorts out this problem. Is this really the service that I am paying for? Because it sucks