Telkom does not care about your business only wants your money

#TelkomSA

Please share this far and wide!

#Telkom has Zero grace in their system with regard to the WORLD CRISIS!

I transfer all my money to my savings when lockdown started causing me to miss one payment to #TelkomSA

So on the 15th June #TelkomSA debited my account twice and my account was up to date.

On Friday 19th at night I get SMS please pay you behind... which I'm not because you took my money.

Monday night #TelkomSA blocked all my phones!

I email them the proof that this was all paid on the 15th! How would they not know this after they took my money!

Their response to my problem:

Good day

Kindly note that All Restorations are done Systematically once your payment interfaces. Note: NO MANUAL RESTORATIONS WILL BE DONE & ESCALATE only after 72 Hours.

Thank You BUSINESS MOBILE COLLECTIONS TEAM

THEIR debt SYSTEM takes 7days to reflect my money at Telkom!! And telkom cut me off at 6 days. Why does #TelkomSA not wait at least 8 days if their system takes 7days!

They TOOK my money and now I have to be without business phones for 5 days!!! In a world CRISIS AS A SMALL BUSINESS!