MG
Michael G

1 reviews | Active since Mar 2010

16 Jul 2015, 19:06

TELKOM DOES NOT CARE ABOUT THEIR UITENHAGE CUSTORM

This year I signed a 24 month contract with Telkom and after receiving the tablet I discover some problems with the sim card so I decided to take it to Telkom branch at Uitenhage to my suprise the Telkom branch at Uitenhage Pick & Pay Mall is no longer existing and the office closed long time ago.Telkom SA does not care about their customers, how can they closed the uitenhage brach, how are they going to attend to our problems without a branch, it is too expensive to travel to Port Elizabeth and worse part I dont get any help regarding my problem via their call centres mean while my money get deducted every end of the month from my bank account

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Replies (1)
Telkom
Telkom's reply16 Jul 2015, 20:17
Official
Hello gwedash,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126126.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team