Telkom Does not care about their customers who does not have a JOB!

We all know that Covid-19 has been difficult for us over the past few months.

So I have decided to share my recent discovery with Telkom and how I feel about their " Payment Plan".

I was retrenched in May 2020, I have a cellphone contract with Telkom for 2 years. Note that I had an iPhone as well so basically been with them for almost 4 years. Missed one payment while I had my iPhone and they blacklisted me ( iPhone never worked after that again)

So I decided to take a Samsung S10, was going to end my contract and buy a phone but I decided ag why not its only two years. I never knew that I would lose my job, I never resigned or missed a payment with Telkom BUT they can't help me out as a loyal customer.

I asked for a payment Holiday and they said they cannot offer payment holidays, they do however give you 50% off your 1st month of retrenchment then your 2nd month they add 25% of that 1st month's payment PLUS the ongoing payment of your 2nd Month.

So I asked the question since the government is *****ing our UIF money it might take up to 8 weeks for me to receive it plus I'm pretty sure it will be like a R3000, HOW AM I suppose to pay that without any income? Call Centre agent told me I should make a way.

WOW, I can't tell you how heartbroken, angry, sad and stunned by how Telkom cannot make a plan for their customers. I cannot wait to be done with them because clearly, it's all about the money.

Banks could've continued their loan payments but they helped us in time of need.