LH
Louella H

1 reviews | Active since May 2017

06 Dec 2021, 12:21

TELKOM DOES NOT CARE ABOUT PAYING BUSINESS CUSTOMERS

Hillbrow Hypermeat were told by Telkom that the cables for their landline in Hillbrow had been ****** and that they should order a fibre telephone with router. I went online and ordered this with an agent named Perseverence on 10.11.21 and received an official order on 12.11.21. I was told 2 weeks ago by the Manager of Hillbrow Hypermeat that he was contacted and told that due to the address being different to the one on the account the application had been declined and I must reapply. I was never informed of this at all. It has been nearly 6 weeks that a business has no telephone line to call customers or place orders. Telkom, namely Perseverence, has not come back to me despite my showing my disapproval via an email directed to him. I am not surprised - this is the norm for Telkom.

0
Replies (0)