Telkom does not care

This is nothing new Telkon is really the worst company I have ever dealt with. A few years ago my profile was deleted so I did not have Internet at home for three months. The reason why my profile was deleted was in Telkom's words "unknown" yet they continued to debit my account. In this time I requested my account to be closed and after two debit orders it was cancelled. Seeing that I did not have Internet I requested a rebate and they told me that there was activity on my account even though I had no connection because my account was deleted, so my rebate was denied. I then requested a bill to prove this account and that request was not honoured. I then reversed the last two months and now Telekom has passed me over to a debt collection agency who is threatening me with legal action. I told the agency and telkom on numerous occasions that I want the bill to prove I owe this money. Until it is proven I will not pay a single cent. Wish I could give no stars because one star is not worthy.