Telkom does not care!

<p>Please could anyone at Telkom help? We are being told 10 different stories as to why our line has not been fixed yet!! It's a business line, off since 13 December!! I'm losing business everyday! This is unacceptable! Nobody has even been to our premises to check. Telkom don't you care about your existing clients? We have been loyal to you for 20 years! Can someone in management please assist? I don't want a generic reply, I want actual assistance! Qiuck to collect our money but no assistance when when your product is faulty! This is breach of our service agreement, I will take the legal route now, I'm tired of asking nicely. ********** </p>