Telkom does not care

I app**** for a telkom line on the 22/05/2015. Nothing was done. I called in on the 4/6/2015, to find out what was happening and nobody new what I was talking about. This lady Rosina Zubane did nothing about my initial email. She then responded on the 4/6/2015, advising the request was with Neotel to port the line ***. I called Neotel yesterday and they advised, they had rep**** to Telkom on the 4/6/2015 authorising the port. I sent an email and she said it will only happen on the ***, due to her delayed response. I do not have internet at home as I cancelled with Neotel. Now I have to wait another 7 days. I am not impressed with the service. Telkom has made no effort to sort out the problem.