Telkom does not care.

I have been waiting 3 weeks for my fixed line order to be closed by IT so my ADSL order can be opened. Every time I phone I get told by customer service that there is nothing they can do until IT closes the fixed line order. All they can do is email their supervisor to escalate the order. They have now emailed their supervisor to escalate the order a total of 6 times. I think the supervisors must also be in IT because nothing is being done. I need the ADSL for my business and in these 3 weeks of waiting ,I have spent over R3 000 on mobile data. One thing is for certain. Telkom does not care.