Telkom does not care

I use to be very fond of Telkom and thought of it as a reliable telecommunications company, but after the last 2 months, I really have nothing good to say about this company.<br> <br> This is the second time I am writing a complaint about Telkom, in regards to the same issue. It has been almost 2 months since I ordered an ADSL line from Telkom and I still do not have it. Instead I get calls from Technicians saying they are coming but they never really arrive at my place. This week alone, Telkom sent me sms's on Tuesday and on Thursday saying that a technician will come install the line but no one ever comes and I don't receive any apology or reschedule.<br> <br> Honestly, I'm even tired of complaining and now I'm at a state of giving up. I'm just tired of getting **** sms's and promises. Last time I complained about this I was given this ***. <br> <br> If Telkom can't install this line for me, then please just let me know so I can cancel this order once and for all. This is really the WORST customer experience I have ever received.