Hellopeter
Share Your Experience
JS
Jason S

1 reviews | Active since Jul 2018

12 Jul 2018, 16:21

Telkom does not cancel

• Cancellation Effective Date: 06/04/2018 • Order backdated: 06/03/2018

Suppose to be cancelled. Been in to store - told they have pushed it forward. BUT I am still being charged and on top of that, being charged interest.

0
Replies (11)
Telkom
Telkom's reply19 Jul 2018, 08:21
Official

Good day JasonSolo,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

JS
Jason S's update24 Jul 2018, 09:16
Reviewer Update
5 days.........
JS
Jason S's update24 Jul 2018, 15:11
Reviewer Update
Now I get an sms saying resolved... Nothing has been resolved and no one has contacted me!
JS
Jason S's update13 Aug 2018, 10:01
Reviewer Update
Still being billed. Please stop. I dont get why this is so hard. I cancelled!!!!!!!!!!!!
JS
Jason S's update13 Aug 2018, 10:01
Reviewer Update
AI **********
JS
Jason S's update13 Aug 2018, 10:02
Reviewer Update
Igsaan
JS
Jason S's update13 Aug 2018, 10:02
Reviewer Update
HELLO
JS
Jason S's update13 Aug 2018, 10:02
Reviewer Update
Team social media
JS
Jason S's update13 Aug 2018, 10:02
Reviewer Update
Hello
JS
Jason S's update13 Aug 2018, 10:02
Reviewer Update
Please sort this out
JS
Jason S's update13 Aug 2018, 10:02
Reviewer Update
Im not asking for a lot