CA
Cynthia A
1 reviews | Active since Feb 2011
25 Mar 2015, 11:35
Telkom does not answer phones!!
For a whole month I have been holding on for hours for a Consultant on line and I still been able to get through. I have problems with my internet set up and my telkom email address is shared by another Telkom Client.<br> <br> Just need someone to call me!!!!
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Replies (1)
Telkom's replyOfficial
25 Mar 2015, 12:05Hello AXLKZN,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98771.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98771.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply25 Mar 2015, 12:05
Official
Hello AXLKZN,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98771.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98771.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,