TELKOM does not allow me to cancel landline account!!

Ok Telkom I have been calling Telkom's call center for over 3 weeks now trying to cancel my landline service with them. In 3 weeks I have gotten through to talk to an operator only 3 times. Each time I was referred to another department with no one being able to tell me how to cancel my account. I googled that I could do it on Telkom's website. So i registered online only to be denied by Telkom's website to link my landline account to my profile. So I still cannot cancel my account. Yesterday I spoke to someone on Telkom's call center who gave me a form to fill in and an email address to send it to to cancel my account with Telkom. Needless to say no surprise when the email address does not exist!!

It seems that Telkom is not allowing me to cancel my account with them. It is my right to cancel at any time I want to and they are denying me this right.

If anyone at Telkom can please contact me to help. I will not be paying a Telkom bill next month for Telkom's incompetence.