Telkom does it again

<p>Once again Telkom never fails to provide the worst service ever ! I fail to understand how we pay so much and still get the worst possible service ... Maybe if we didn't have to pay an arm and a leg we would understand but we pay quite abit for these services and still get ****py responses and help . </p> <p>My landline has been down for 2 weeks now which means my ADSL is down as well ... I contacted Telkom on the day and Iv been given a reference number as well ... Day after day I called and the very friendly technical person on the other side tells me the same thing over and over ...The problem is being looked at and we will receive a call as it is a problem in our area ..... Funny thing about it is that nobody else in my area has this problem of their line being completely dead and I have phoned countless times to explain that to them .... I even escalated the matter which obviously did absolutely nothing .... We have assignments and work to compete and hand in the ADSL service is already so much .... Yet I bet that come end of the month a full payment must still be made even though we didn't even use their services .... At that time they are very quick to respond when it comes to money ..... I am a highly annoyed and dis-satisfied customer Telkom sucks and that's the truth there's no other explanation ..... I hope this escalates my matter abit more because when Telkom escalated it well nothing really happened and we have important work to complete and hand send through </p>