DB
Denise B

1 reviews | Active since Jul 2015

11 Jul 2015, 11:16

Telkom does it again.

It has been 5 weeks since my landline has been out of order and after many reports and complaints nothing has been done. I have spoken to managers and regional managers all my making promises but none have been delivered. I ask myself what must one do to get help? I have family that has also been waiting over a month for a cell phone to be fixed. Tell me what must I do to get reasonable service.

0
Replies (1)
Telkom
Telkom's reply16 Jul 2015, 12:55
Official
Hello DBibbings,

We apologize for the inconvenience caused by the delay to resolve your query.

We have requested our Technical Department to assist further with this proble.Feedback will follow soon.

Your social media reference number is SM125995.

Regards
William
Telkom Social Media Team

Best regards,