1 reviews | Active since Jan 2017

09 Jan 2017, 15:52

Telkom Does it again

<p>I previously wrote a reveiw about a line instalation that telkom jus dont want to install, i got telkom to install my line early in december an they sent me a message that they will be at my home on 28 Dec they did not pitch up then it got shifted to 3 Jan still no telkom after that i got on the phone and the consultant kept me on the line for almost a hour and droped the call i then got an sms for the 9th of jan (today) and still no telkom i got an e-mail from a lady when i previously contacted Hellopeter but stil got no response from telkom, from tomorrow on i will go to the press about this bad service from telkom and the empty promisses they give</p>

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Replies (2)
Telkom
Telkom's reply10 Jan 2017, 10:30
Official

Good day.

Sorry for the inconvenience caused. Our team will urgently follow up on this matter and be in touch.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update11 Jan 2017, 13:51
Reviewer Update

Good morning Moenieb it is today the 11th of Jan 2017 and this morning i called in to Telkom just to get yet another lame excuse from telkom i'm realy fed up with theire lame excuses changing every day i just want to know what is customer to do when i have been waiting for 35 days for a simple ADSL line instalation and no one seem to care just making up excuses like they want please can someone please contact me and explain to me what i must do. Your urgent attention would be appreciated

Kind regards

AG Knoetze