JD
Junaid D
1 reviews | Active since Jan 2014
05 Oct 2016, 07:51
Telkom does it again!
<p>Telkom continues to over charge me after promising me it would be fixed! Here is the ref number: 194 150 45... Telkom continues to charge me for 3 contracts when I have only taken out two. I was phoned by Telkom (Neo), who acknownledged the error yet continued to do the same this month again!!!! </p>
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Replies (2)
Telkom's replyOfficial
05 Oct 2016, 15:09Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is ***8.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply05 Oct 2016, 15:09
Official
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is ***8.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's replyOfficial
19 Oct 2016, 09:47Hi,
As per our telephonic conversation, please have the complaint converted so we can closed the query on our side.
Should you have further queries, feel free to contact us on ***.
Enjoy your day!
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply19 Oct 2016, 09:47
Official
Hi,
As per our telephonic conversation, please have the complaint converted so we can closed the query on our side.
Should you have further queries, feel free to contact us on ***.
Enjoy your day!
Regards,
Joshua
Telkom Social Media Team
Best regards,