HV
Hester V
1 reviews | Active since Jun 2013
26 May 2015, 20:31
TELKOM DOES DAMAGE TO MY BUSINESS
I have been waiting for more than 8 weeks for Internet at my business.<br> I moved to new premises. On 22 April Telkom came to install my line at the new premises the technician came and told me there is a problem with lines. I have since phoned, complained on Twitter. My business is dependent on internet and I had to use data on my phone, I got a modem from Neotel, all extra costs because Telkom does not deliver yet they expect me to continue paying my account ven though I have not had the service. What more shoud I do? TELKOM IS PATHETIC!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
26 May 2015, 20:39Hello Hesterdv,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113541.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113541.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply26 May 2015, 20:39
Official
Hello Hesterdv,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113541.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM113541.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
