MB
Marius B
1 reviews | Active since Jul 2011
31 Jul 2015, 21:57
Telkom Do You Know What INTERMITTENT Means?
I had a 4mbps Telkom ADSL lined installed about 5 months ago and have had to log 3 faults on the line already, of which 1 fault ended up being \escalated"... for what that's worth. Needles to say I won't be spending my time complaining on hellopeter if any of the faults I have logged addressed the INTERMITTENT problem on my line. My line is tested by the call centre and the technicians that are sent out and I am told that no errors are found on the line"
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Telkom's replyOfficial
31 Jul 2015, 22:10Hello mariusdb,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply31 Jul 2015, 22:10
Official
Hello mariusdb,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***