Telkom do not deliver on what they sell you

My new contract commenced in August 2025 with the first debit order set to go off in September for R299. I've been experiencing irregular amounts going off my account due to system glitches, thus forcing me to call in to telkom every month and service from the billing department is just so appalling. At some point my services got terminated due to telkom not debiting my account (had to send my statement to prove that there were funds in my account). When I called in to reconnect as money was taken off my account in the following month, I was told the money only reflects on their debtor's system and I should wait for it to reflect on their system first which will take 7 working days.

Due to the amount not reflecting on the correct system, I received an sms that I will be debited again on the last day of the month(my guessing is because it's still within the 7 days waiting period). Now I have a choice to make funds available and experience the loathing back and forth for the funds to be sent back to me, or incur bank charges.

As I write this, I'm WITHOUT the services I PAID for.

Dealing with telkom will leave you feeling like you're in a toxic relationship, gaslighting mentallity and all.

For your peace of mind, I HIGHLY do not recommend.