1 reviews | Active since Feb 2013
TELKOM DO NOT CHARGE PRORATA...
SO DO NOT GET CONTRACT UNTIL THE FIRST OF THE MONTH or at least early in the month, unless you want to pay a FULL month subscription for just 3 days of usage, like I did.
Got my phone on the 28th August. Just been on the phone with them for a very long time and just keep being told, "The system says" over and over. SOOOOO frustrating! Every other service provider charges pro-rata on subscription. I want to tell all of South Africa that if they want a Telkom Contract, to ONLY apply on the FIRST of any given month, so that they aren't **********! It has been like this apparently for years because I found very old posts from people complaining years ago about this. Clearly they are not will to change their policies, so should we all rather change what date we are willing to sign a contract... Fill their stores on the FIRST of the month only and leave them bored for the rest of the month. How many millions and millions of rands have people just paid over for full month subscriptions when they have only had a device for a day or 2 or that month?
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
