Telkom do better

Very disgusted with Telkom as service provider. They are of very little help. I am on a month to month fibre contract. End of Jan 2026 I was in hospital and my daughter paid my account. The reference number was entered incorrectly by Checkers, on Feb 24th my service was suspended. This is when I realis3d the mistake. After making several calls my internet was reinstated. Just to be suspended again yesterday. I phoned there billing department and the lady (I am bad at remembering names) said they will investigate and phone me back. Long story short, I phoned again ths morning when they said the case is with a manager. 13:56 today got another sms to say case closed. No feedback and still no internet. I phone again at 16:26, they will phone me back, spoke to Mandi. No return call, I phone again. Spoke to Themaxolo who put me through to the billing department again. Now keeping in mind they close at 5pm and going the weekend without internet is not an option. Eventually came through to a very abrupt person who gave their name mumbling. She did not give me a chance to explain. Eventually after all this back and forth I must pay a reconnection fee and R1347, because the fool handling the reallocation of the monies paid 05 Feb, allocated the wrong number. Telkom have just lost a customer that has been with them for 14years. But they don't care cause they will just bamboozle another person to use their poor service.