Telkom dnt Care

Spoke to a team leader by the name of Sibongile Malinga ref ***4 on the 14 Jan2015 and plead my case from October 2015 to her for 52m19 sec . She then assured me she is gonna call me back the next day the latest which she did not. I then called a week after just to hear how far the query is they told me it was at the billing departmnt and they attending to it. I then waited one more week and called back jast to find out that my case has been closed due to lack of information. How the hell is that possible as i was on the phone with her for that long...<br> This is the 2nd time here ive been complainting and countless times on Facebook,branches and even the call centre no1 gives a flying F..... they take your money as they please and when they need to pay back they give you the run around for 5 months... <br> This is by FAR The ****piest service i have ever received from any company Telkom takes the cup for the ***ES SERVICE EVER!<br> Please do not ask me abt my qeury again just listen to the rrocordin between me and Sibongile on the 14th at06719. The branch is just as useless as they do not know what their jobs are specially the Waterfront Branch in Bloemfontein