JP
Jamie P

1 reviews | Active since Aug 2018

26 Sept 2018, 11:07

TELKOM DISSERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I AM BEYOND LIVID WITH TELKOM.

AFTER COUNTLESS AMOUNT OF CALLS AND COMPLAINTS, THE PATHETIC SERVICE STILL PERSISTS.

I HAVE WAITED A MONTH FOR MY UNLIMITED ADSL SERVICE TO BE REINSTATED AFTER IT JUST RANDOMLY BOMBED OUT ON ME, ALL TO FIND OUT THAT THE TECHNICIANS CANNOT REPAIR OR REPLACE IT AND I WOULD NOW HAVE TO DO A MIGRATION. OF COURSE SINCE I DID NOT HAVE A SERVICE, I DID NOT FEEL THE NEED TO PAY FOR SOMETHING I CANNOT USE. AFTER SPEAKING TO A TON OF AGENTS WHO ARE *********** MIGHT I ADD, I EVENTUALLY GOT THROUGH TO SOMEONE WHO COULD ASSIST ME WITH MY MIGRATION ALL TO FIND OUT THAT THEY CAN NOT PROCEED DUE TO ME BEING ARREARS (BARE IN MIND I HAVE ALREADY LOGGED A BILLING DISPUTE IN AUGUST ALREADY) TILL THIS DAY, NOTHING POSITIVE HAS MATERIALIZED. IS THIS HOW YOU TREAT YOUR CUSTOMERS???????????? THE SERVICE IS PATHETIC.

IF THIS MATTER IS NOT RESOLVED, I WILL TAKE TO EVERY SOCIAL MEDIA PLATFORM ADVISING THE PUBLIC ON HOW PUTRID TELKOM IS.

SHOULD THIS MATTER NOT BE RESOLVED WITHIN THE NEXT 48 HOURS.. PLEASE TERMINATE ANY PENDING CONTRACTS, WRITE OFF ANY PENDING STATEMENTS AND CANCEL ANY PENDING ORDERS THAT MIGHT HAVE BEEN LOGGED ON MY BEHALF.

PLEASE SEE BELOW MY REFERENCE NUMBER THAT STILL HAS NOT HELPED THIS FAR: ********** 6

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