EL
Elrika L

1 reviews | Active since Jan 2017

31 Jan 2017, 10:43

Telkom Disservice :(

<p>It's been more than a year and still Telkom insists on sending my mother inlaw a bill.</p> <p> </p> <p>She has received no service as Telkom has advised her that they will not be replacing the cables that has been ******. After numerous calls and even visits to the branch she has received yet another bill.</p> <p> </p> <p>I think it's a disgrace that nobody can pick up that she has no telephone line so how do you make any calls is beyond me. I was advised that this will be rectified but cleary not.</p>

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Replies (1)
Telkom
Telkom's reply01 Feb 2017, 09:30
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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