1 reviews | Active since May 2016

08 Sept 2017, 11:00

Telkom , dissatisfied and disappointed customer

#landline Rayda Mohammed Telephone number ********** 252 To whom it may concern, above is the details of my mothers enquiry re: Telkom taking so long to connect my mothers service, my mother is a 74 year old pensioner and rely on her landline, as cell phones are just to costly, we've made so many attempts to contact Telkom. it's over 3 months and her phone is still not working, everytime youget a different story. And over 20 reference numbers. This is the second time in 2 years, last time her phone was off for 8 months, it's unacceptable service delivery from Telkom.

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Replies (1)
's update25 Oct 2017, 13:20
Reviewer Update
Hi moenieb Telkom social media team It's been now just over a month and my mother's line was working good, I still spoke to her last night on the phone. This morning the phone went dead, not sure if they working on the lines in the Woodstock area, but her phoneline( ********** 252) is dead again. Your anticipation in this matter will be highly appreciated Kind regards Mrs mohammed , Mr mohammed