RN
Riccardo N
1 reviews | Active since Jun 2012
30 Mar 2016, 17:38
Telkom Dissatisfaction
On the 17th of March 2016 we were advised that our area was going through a service upgrade. From that date we have been without service as a consequence of this upgrade. We have requested action by Telkom on numerous occassions and have the following case number : 602CRK230316 which remains unresolved. Both the telephone and adsl line are non functional. This was caused by Telkom intervention to apparently improve our area service but has resulted in a non service. <br> <br>
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Telkom's replyOfficial
30 Mar 2016, 18:11Hello taurus6223,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218471.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218471.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Best regards,
Telkom's reply30 Mar 2016, 18:11
Official
Hello taurus6223,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218471.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218471.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Best regards,