Telkom dissapoints and annoys
<p>On 30 January 2017 our WiFi at home went down..... 1st i was told it was working. Then technicians show up and say its working. STILL NOT WORKING !</p> <p>So i phone Telkom again (5th call so far). Then they tell me but we dont have an ADSL line.... (um then how tge hell do we have WiFi ?) After the 10th call (bare in mind each call takes up to 25 minutes) i was told Telkom cancelled the line but they cant tell me why. Another 5 calls later and apparently it was cancelled because they made a mistake and dont worry i am not the only customer. (DO I LOOK LIKE I $$$$$$$$ CARE). Eventually with call number 21 they told me it would be activated today, 15 February 2017. I am on the line with telkom for the past 43 minutes because guess what .... NO ****** ADSL !!!! So in the last 15 days i have contacted Telkom 21 times, an average of 525 minutes (thats about 8 hours of Telkom frustration in the last 15 days) of my life wasted because Telkom is completely and utterly never minded about their clients and seriously why should they be. They dont have any real competition. In conclusion .... MY ****** ADSL LINE IS STILL NOT WORKING !! Still call number 21 and 56 minutes and 45 seconds later i am no further then i was 15 days ago. Infact i have made negative progress in that now the line is due for re-activation on the ..... wait for it ..... 24 th of February 2017. How do u hold these people accountible for absolutely sub-standard service providing and a total and utter disregard for their clients. Something needs to be done to bring this company back down to earth. I only wish i knew what .....</p>
